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Terms & Conditions

Terms & Conditions - EBBNFLOWS 

By booking a session with EBB, you acknowledge and agree to the following terms and conditions. These terms are designed to ensure the safety, comfort, and satisfaction of all clients, and to provide clear expectations for the services offered:

1. General Terms

  • Age Requirements: All clients must be at least 18 years of age or have written consent from a guardian to receive services.

  • Health Considerations: It is your responsibility to inform the practitioner of any health conditions, injuries, or medical concerns before beginning any session. This includes, but is not limited to, chronic conditions, recent surgeries, or pregnancy.

  • Confidentiality: All personal information provided to the practitioner, as well as any session details, will be kept confidential and will not be shared without your consent, except where required by law.

2. Yoga Instruction

  • Class Attendance: Yoga sessions should be attended at the scheduled time. If you need to cancel or reschedule, please provide at least 24 hours' notice.

  • Physical Limitations: It is your responsibility to listen to your body and avoid any postures that may cause discomfort or injury. Always feel free to ask the instructor for modifications to accommodate your needs.

  • Cancellation Policy: If you cancel a session with less than 24 hours' notice, you may be charged a cancellation fee of $50.

3. Sound Therapy

  • Session Experience: Sound therapy uses various instruments (e.g., Tibetan bowls, gongs, etc.) to promote relaxation and healing. Sessions are meant to support well-being but are not a replacement for medical treatment.

  • Relaxation: Clients are encouraged to relax deeply during sound therapy and to inform the therapist if they experience discomfort during the session.

  • Cancellation Policy: If you cancel your sound therapy session with less than 24 hours' notice, you may be charged a cancellation fee of $50.

4. Thai Massage

  • Health Information: Please inform your Thai massage therapist of any medical conditions, injuries, or areas of concern. Thai massage involves physical manipulation, and it is important to avoid overexertion.

  • Session Duration: Sessions are scheduled for the agreed-upon time, and clients should be on time for their appointment. Late arrivals may have their session shortened without refund.

  • Clothing: It is recommended to wear loose, comfortable clothing to Thai massage sessions, as the therapist may require you to move or stretch during the session.

  • Cancellation Policy: If you cancel a Thai massage session with less than 24 hours' notice, you may be charged a cancellation fee of $50.

5. Reiki Healing

  • Energy Healing: Reiki is a form of energy healing that may bring about deep relaxation and personal insight. It is not intended to replace medical care or diagnosis but can complement other forms of treatment.

  • Comfort: Clients should feel comfortable during the session. If at any time you feel discomfort, please notify the practitioner.

  • Sessions and Duration: Reiki sessions are typically 90 minutes in length. Clients should arrive 10-15 minutes early to ensure a relaxed start to the session.

  • Cancellation Policy: If you cancel a Reiki session with less than 24 hours' notice, you may be charged a cancellation fee of $50.

6. Payment and Fees

  • Payment Methods: Payments for all services are due at the time of service. Accepted forms of payment include Cash, Visa credit and debit cards, paypal and cashapp. 

  • Refunds: Deposits are non-refundable. If you wish to reschedule or cancel a session, please refer to the cancellation policies for each service. No refunds will be provided for missed appointments or cancellations made with less than the required notice.

7. Liability Waiver

  • By participating in any session, you acknowledge that you are physically and mentally fit to engage in the service provided. You agree to hold EBBNFLOWS  harmless from any injuries or issues arising during or after the session. It is your responsibility to consult a doctor before participating if you have any health concerns.

8. Client Responsibilities

  • Punctuality: Arriving on time for your appointment is important to ensure you receive the full session.

  • Respect: Please maintain a respectful and calm attitude during sessions, allowing both the practitioner and other clients to have a peaceful experience.

  • Communication: If you feel any discomfort, pain, or emotional distress during any service, please communicate with the practitioner immediately.

9. No-Show & Late Policy

  • No-Shows: If you do not attend your scheduled appointment without prior notice, the session will be considered a "no-show," and you will be charged the full session fee.

  • Late Arrivals: If you arrive more than 15 minutes late, your session may be shortened, and you will be charged the full session fee.

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