top of page

Privacy Policy

Privacy Policy - EBBNFLOWS 

I value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you book or attend services such as yoga, sound therapy, Thai massage, and Reiki sessions.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that is necessary to provide our services and communicate with you effectively. The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and physical address.

  • Health Information: Details regarding your physical condition, medical history, injuries, and other health-related information relevant to your sessions (e.g., yoga, Thai massage, Reiki, etc.).

  • Payment Information: Information necessary to process payments for the services you book (e.g., credit card details, PayPal information, etc.).

  • Booking Details: Information regarding the sessions you schedule, including the date, time, and type of service.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Services: To deliver the yoga, sound therapy, Thai massage, or Reiki sessions you request, including addressing any specific health needs or preferences.

  • Communication: To send appointment confirmations, reminders, and important updates about your session or our services.

  • Payment Processing: To process payments and manage your account with us.

  • Marketing and Promotions: With your consent, we may use your contact details to send promotional emails, newsletters, or special offers related to our services.

  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of technical, physical, and administrative measures to safeguard your data against unauthorized access, loss, misuse, or alteration.

  • Encryption: Sensitive information such as payment details is encrypted to ensure secure transactions.

  • Access Control: Only authorized personnel have access to your personal information, and they are required to adhere to strict confidentiality requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share necessary information with trusted third-party service providers (e.g., payment processors) to complete transactions or provide the services you’ve requested. These third parties are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can request to view, correct, or update any personal information we have collected.

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the email or by contacting us directly.

  • Delete Your Data: You may request that we delete your personal information, subject to certain legal or contractual obligations.

  • Request Data Portability: If applicable, you may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [your contact information].

6. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies on our website to improve the user experience, analyze usage patterns, and serve personalized content or advertisements. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our website.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights under this policy, please contact us at:

bottom of page